Order Processing
Expected Delivery
The chart below displays the estimated number of shipping days to allow from the time your order is placed. Business days are Monday-Friday and do not include weekends or holidays.
| Order Placed by midnight Eastern Time on: | STANDARD SHIPPING Estimated Delivery |
| Sunday | 2-7 business days later |
| Monday | 2-7 business days later |
| Tuesday | 2-7 business days later |
| Wednesday | 2-7 business days later |
| Thursday | 2-7 business days later |
| Friday | 2-7 business days later |
| Saturday | 2-7 business days later |
Shipping Company
Our Standard Shipping combines the efficiency of FedEx & UPS with the convenience of USPS. FedEx or UPS picks up your package at our distribution center and distributes it to USPS or another local delivery company for final delivery to your mailbox or door. (To ensure delivery within 2-7 business days, your final carrier may vary.)
P.O. Boxes
STANDARD is the only shipping method for orders shipping to a P.O. Box.
APO/FPO Addresses
Orders sent to military FPO (Fleet Post Office) and APO (Army Post Office) boxes must be shipped using our STANDARD service. Unfortunately, due to the distant locations of many military postings, it can take several days to deliver to these addresses.
Alaska/Hawaii/Puerto Rico
Standard – Estimated Arrival 2 - 7 Business Days
For pricing follow Standard shipping chart above.
Canadian Delivery
At this time we cannot ship out The 1 for U products to Canada.
Weekend & Holiday Delivery
Deliveries on Sundays and federally observed holidays are not possible.
Business/Hospital Delivery
We deliver orders to businesses and hospitals Monday-Friday. Please be aware that deliveries to these locations often go to the mail room or receiving dock to be sorted. This can sometimes cause a delay in delivery.
Multiple Shipping Addresses
Sorry, a separate order must be placed for each shipping address — but our online store will "remember" your name and address and save you time by pre-filling those fields the second time around!
Delayed Delivery
We strive to have every order arrive within the estimated time frame however sometimes delays happen due to weather, technical problems or an increase in shipping volume. If your order is delayed, please call customer service via chat and we would be happy to help.
Backordered Items
If your order contains an item on backorder, we will hold your order until it can ship in full. If you would like to have your order split into separate shipments, please reach out to us via chat and we would be happy to help.
Further Questions?
If you have questions that aren’t covered here, please contact us for further assistance.
